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F.A.Q.

This page contains answers to frequently asked questions handled by our support staff, along with some tips and tricks that we have found useful.
Where can I find help to set up my computer?
Do you offer high speed access or DSL ?

   

Where can I find help to set up my computer?

Some information is available on this web site, click here.

You can call our toll-free technical support line at 1-866-602-5212.

You can call our office in Smithville at 662-651-4131 from 8 a.m. until 4:30 p.m. Monday through Friday.  The office is closed on holidays.

You can access help pages at our partner's web site at www.support.infoave.net.

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Do you offer high speed access or DSL?

We are offering DSL service in the Smithville area now  to most of our customers with telephone numbers beginning with 651. For business and technical reasons we cannot offer DSL outside the Smithville wire center. 

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Questions or problems regarding this web site should be directed to custserv@traceroad.net.
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Last modified: 08/18/03.